Shipping policy

Shipping Policy

Overview

At BabyBlyss®, we are committed to delivering your orders safely, reliably, and as quickly as possible. We work with trusted logistics partners to ensure a smooth shipping experience for families around the world.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience and understanding.

Shipping Timeframes

Estimated delivery times vary depending on destination:

  • United Kingdom & Europe: 5–10 business days

  • United States & Canada: 7–14 business days

  • Rest of World: 10–20 business days

Please note that these are estimated delivery times only and may be affected by customs processing, carrier delays, or local postal conditions.

Shipping Methods

We work with reliable international shipping carriers to ensure safe and trackable delivery. Depending on your location, different carriers may be used to fulfill your order.

Once your order has been shipped, you will receive a confirmation email with tracking details (if available).

Shipping Costs

Shipping fees are calculated at checkout and depend on:

  • Destination country

  • Order weight and size

  • Selected shipping method

Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees upon arrival in the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

BabyBlyss® is not responsible for delays caused by customs clearance processes.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email (where available). You can use this to track your shipment through the carrier’s website.

Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact us at hello@babyblyss.com so we can assist you.

We will work with the carrier to investigate and resolve any delivery issues as quickly as possible.

Incorrect Address

Customers are responsible for ensuring that all shipping details are correct at checkout.

BabyBlyss® is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Orders

In rare cases where an order is significantly delayed or appears lost in transit, please contact our support team. We will assist in investigating the issue with the carrier.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

BabyBlyss®
Email: hello@babyblyss.com

We aim to respond to all inquiries within 24–48 hours.

Thank you for choosing BabyBlyss® — bringing comfort, care, and softness to families around the world.